Marvel’s New Superhero: A Customer Support Technician with Photographic Memory. Fairy Tale or Reality?
Can artificial intelligence (AI) truly redefine the way customer support technicians use the technical manuals available to them? I believe it can. The transformation of traditional documents, once designed as static catalogs or dry instructions, into dynamic, intelligent assistants is no longer something we can only see in sci-fi films; it's a new reality that is gradually but surely transforming this industry.
What is Data Integration, its Advantages, and Why is it Important?
Data integration is the process of combining data from multiple sources into a unified system to enable easier analysis, access, and utilization. Timely, secure, and accurate data exchange is crucial for businesses and organizations to coordinate effectively, ensuring our economies function efficiently and at high speed.
Why TIS GRUPA Has Been Successfully Growing for Over 35 Years: Mentorship, Innovation, and Projects
It’s been a while since my colleague Mikulić asked me to write a blog post on the topic: "Why is working at TIS great?" I accepted the challenge without much hesitation. Why wouldn’t I? After all, I do genuinely enjoy working at TIS. But then came the time to put my thoughts into words.
The Role of Project Management in the Manhattan Project: Oppenheimer’s Leadership and Decision-Making
These days, it's impossible to avoid talking about Nolan's latest film, Oppenheimer.
Project Management: From Big Data to Everyday Life
A quick browse through various job platforms or a glance at the popularity of online courses will soon reveal that project management – or “project managment,” as it’s often colloquially written – is one of the most dynamic and sought-after career fields.
The Future of the Automotive Industry: What’s Keeping Us from Buying Our Dream Car in Just a Few Clicks?
Configuring a car online has long been nothing new (in Europe, over half of new cars have been sold this way since 2016). Certain car manufacturers have already offered online sales of their models for some time, including Tesla, which fully transitioned to this model back in 2019. This seems to be a trend that’s only just beginning.
Digital workforce – a threat or advantage to employees
Digital workforce is becoming an increasingly interesting topic to businesses that have focused their business strategies on innovation or desire to grow faster.
Why businesses need Digital Transaction Management (DTM)
As a basis for their IT solutions, many businesses have internally implemented finance/accounting solutions (ERP), document management solutions (DMS) mostly for archiving purposes, and possibly a customer relationship management system (CRM) to maintain records of customers, as well as a customized IT solution for their core business.
Living with TIS for 25 Years and Beyond: A Career in the IT Sector is Anything but Monotonous
In corporate-focused texts, it’s common to highlight an employee as the company’s "good spirit." Thanks to employer branding and social media, we’ve seen and heard countless such stories. The problem is that these narratives often feel forced, shallow, and reduced to empty promotional constructs that lack genuine soul. But fear not—this will not be one of those stories, nor could it be, no matter how hard we tried.
