AI & TELCO SERVICES
Keeping you
connected
Telecom services and AI have become an essential part of every individual's daily life, and TIS GRUPA can help you easily join the race for a better and more connected future.
AI & TELCO SERVICES
Keeping you connected
Telecom services and AI have become an essential part of every individual's daily life, and TIS GRUPA can help you easily join the race for a better and more connected future.
IT & Telecommunication Services
Thanks to the telecommunications industry, the world is more connected than ever. Introducing the sixth-generation telecommunications infrastructure will further speed up networking processes. And who knows what will happen when generative artificial intelligence becomes widely used?
Furthermore, the number of interconnected devices is expected to double by the end of 2025.
By the end of 2030, it is projected that 80% of the global population will be connected and the majority of people will be working remotely to some extent. This indicates that the future of digitization is closely linked to the development of the telecommunications industry.
The future of the telco industry
In the B2C sector of the telecommunications industry, the focus is on the user.
The increasing consumption of video content drives most of the traffic.
By the end of 2027, annual traffic is expected to increase from 3.4 million PB to 9.7 million PB, with as much as 79% of the total traffic attributed to video content consumption. Following video content, traffic related to the gaming industry is expected to increase by 21%. Additionally, the growth of VR technology is projected to increase by 43% by 2027, accounting for 5% of the total data traffic consumption.
The B2B sector focuses mostly on the Internet of Things (IoT). IoT technologies in B2B enable the automation of various business processes, reducing the need for manual intervention and increasing operational efficiency. In ecommerce, retailers can use IoT data to understand customer behavior, optimize store layouts, and improve inventory management.
The projected increase in IoT devices from 16.4 billion in 2022 to 25.1 billion by the end of 2027 confirms that this area is rapidly growing. Based on this estimate, each person will own three such devices.
Despite the current lack of suitable ecosystems to meet business users’ demand for this technology, research results indicate that the key to exponential investment growth lies within IoT technology. This underscores the need for the telecommunications industry to intensify its cooperation with the IT sector and cloud providers.
Challenges in the telco industry
The telco industry has shown strong business results and resilience during recent global crises. However, research indicates potential challenges ahead.
Generative artificial intelligence is currently a major topic of discussion in the telecommunications industry. While AI-native companies recorded a CAGR and a two-and-a-half times higher total return to shareholders in the five years, many telco companies are still looking toward full digital maturity, meaning they can create value through a digital prism.
Like many other industries, the telecommunications industry is experiencing a growing need for qualified technical staff. Demand is forecasted to increase by 20 to 30%, so we’re facing a challenging future of workforce.
Why TIS GRUPA?
TIS GRUPA has been present in the IT industry for 35 years, during which we have collaborated with major telecommunications companies in Croatia and the EU. With 120 highly qualified IT experts, our company is the right partner to handle your complex projects in this field.
Key areas of TIS GRUPA’s experience in the telco industry:
- Telecom billing and charging systems: TIS GRUPA has worked on developing and implementing telecom billing systems, which are essential for telecom operators to manage customer accounts, track usage, and process payments efficiently.
- Network management Solutions: We provide services related to network optimization, integration, and monitoring, helping telecom operators manage complex networks effectively.
- Digital transformation for telecom providers: TIS GRUPA assists telecom companies in transitioning to digital-first operations, enabling them to offer modern services like digital customer care, mobile apps, and integrated self-service platforms.
- Customer experience management (CEM): We create solutions designed to enhance the customer experience for telecom operators, integrating data-driven insights to help operators improve service delivery.
If you’re looking for a partner that could fit your digital telco needs, let’s talk.
Work with us
Whether you seek traditional IT services or customized solutions, we assist with the selection, development, integration, and maintenance of services tailored to your organization's needs.
With our offices in the UK, Croatia and Slovenia, we can move fast and help you reach your business goals to stay relevant today- and in the future.
Join the many companies that have secured their future with TIS GRUPA's innovative solutions.
